Frequently Asked Questions
Long Distance
Is there a monthly fee for your long distance service?
No, we do not charge a monthly fee. There is a one-time sign up fee and then you only get charged for the duration of the long distance calls you make.
How do I sign up for long distance service?
Contact our office at 1-800-653-4400
What other fees am I charged for long distance?
We, like all carriers, have State and Federal mandated fees. You will be charged an Oklahoma Universal fund fee, CLD federal recovery fee and Federal Universal fund fee as well as taxes. The amount of these fees change per the state or Federal government please contact our office for current fees.
Internet
What kind of DSL modem can I use?
Any g.lite modem will work. Please notify the local office to let them know prior to your long distance set-up so it can be programed accordingly.
How can I check my mail when I am not at my computer or traveling?
You can on to brightok.net/mailman and log on to check your mail
Do you have Tech support?
Yes contact tech support at 800-687-0173, Mon.-Fri. 8:00am-10:00pm and Sat 10:00am-10:00pm Our offices are closed on Sundays.
Is there a charge for tech support?
No, the tech support is a complimentary service that is free to our customer.
